Camera onboarding video explainer

Hey there .

Happy to see you again today .

I want to show how to get on board a camera .

So right now we provide two in boarding modes , auto and manual .

If your camera supports O N V I F mode , you can choose auto mode for auto mode .

It's enough to provide an IP address in O N V I F ports .

And we connect you to the system .

You can get an IP address and ports from your internet provider or camera installer .

Please note that we support only static IP addresses .

So please ask your provider not necessary to have a separate IP address for each camera .

You can use one and do port forwarding on your router to know how to do port forwarding .

You can read our help manual .

After entering all correct data , please press test connection and the system will return a list of camera profiles choose first by default and press save .

That's all if you were a professional installer or have connected cameras before you know what the connection string is and can connect it in five seconds through manual mode .

Easy .

Yeah , in some cases you like to do it all yourself and you could be stuck with the camera connection or if your camera doesn't support O N V I F mode , we try to help you with it and we have 20,000 camera models in our database and you can generate a connection string to enter the built in helper .

You should press generate and choose the correcting of your camera brand model and so on , then press generate and then insert and try again .

If you still have an issue , don't hesitate to contact us and describe your system and your problem .