5 Hacks - How to develop Effective Communication Skills - Verbal, Non-verbal & Body Language

Hey guys .

Well , here we are today .

Don't you think we have certain notions , notions about what , how we're going to behave , act converse in our personal lives as well as our professional lives .

We also have really sweet dreams as to how we're going to excel and climb that ladder of success , of course , in your corporate lives , but somewhere or the other , we get stuck , particularly when it comes to what when it comes to communication skills .

No , no , wait , effective communication skills .

Don't you think things such as basic things ?

Greeting people in office , asking questions , answering those questions and then writing messages or emails to your supervisors .

Maybe team members often becomes a difficult task .

A very confusing task , don't you think so ?

So today here on Kilo pedia , you are going to learn how to better your communication skills , especially when it comes at workplace with me , Mira .

So guys , let's get started with our super goals .

All right , what I think is we have to aim to respond rather than reacting to any situation .

Now , you would think what does that mean ?

And why that is because we humans are actually capable of first listening , processing the information , thinking about it .

And then we get to choose if we want to respond or we want to react .

Now , think about it .

When you look at animals , they usually bark and they react to things because they're very defensive and offensive at times , especially when it comes to difficult situations where people are getting in an argument .

Um Heated argument , bosses are shouting , yelling , probably a meeting emails which get you really angry and you just feel like , oh , let me just reply .

But remember always and always first think so , what I do is I usually count 30 seconds , 1234 .

In this way , I'm sort of managing my emotions here before I react .

Maybe I might get angry or feel like crying .

I feel like pointing fingers at others or saying incorrect things or sometimes I end up promising irrational things .

Just pause , breathe in , breathe out .

Did you guys know that studies suggest that in that moment , that particular moment of anger or whatever , think of a nice positive memory that you have ?

It really helps you to calm yourself down .

And what you've done is that you've taken charge of those emotions .

Once you guys have done that think process count 30 and then choose to respond for that matter .

Even reacting to meals is equally risky .

Just the way I mentioned before that is why that is because you just feel like responding to something that gets you angry , super angry .

But here is where you will just take those 30 seconds for yourself , think about things and slowly and gradually react , no respond to those emails .

Well , guys , so that's about your first goal .

Now let's move to the second goal here .

I want to tell you that you have to learn how to be selfish .

You heard me , right ?

Learn to be selfish .

But why am I saying this ?

That is because I think that for instance , just , just take an example .

People used to tell me to be um an active listener to improve my communication skills , especially make them so much more productive and effective at workplace .

And I used to always think and wonder what does it even actually mean , what is active listening ?

I'm listening , I'm here .

What does , what do I have to do more and how do I do that ?

Let me tell you all .

If you want people to listen to you and to your point and to your new ideas , then you have to do the same .

If you want to get motivated , motivate others who are probably your colleagues , your subordinates , even your seniors , you know , good job , Karen , well done , Sean .

You can always wish others like , hey , have a great day .

Take my word for it .

Guys , people respond to positive vibes .

There's something I want you to know that you have to be 100% present from now on .

Promise me that you will .

I know you're thinking if I'm physically present , I'm obviously there , right ?

How else can I be further present than that ?

Ask yourself again ?

Just try .

Are you really present ?

Do you actually listen and understand each and every word the other person is saying to you or advising you or suggesting probably not , the millennials surely don't have the patience for it .

And I know as a matter of fact , especially when someone is talking , we always have a voice inside us that comes from within which says , oh my God , just hurry up and finish what you're saying .

I have to go .

You're always in a hurry .

And that is why we often think about 100 other things while people are talking to us , this definitely shows in your body language and in your eyes , as well as people around , you really get at what you're trying to do now how to fix this , your body language .

How would you fix it ?

Well , guys , one good method is to start practicing at home , consciously try to focus on each and every word your family members are saying without interrupting them because that's where it all starts this way too .

I know it's difficult .

I know that .

But if you want to succeed , guys , you must overcome all these small difficulties .

They're not too much .

Now try to apply the same thing in workplace , for example , stand stable , sit , stable and straight when someone is trying to talk to you , particularly when someone is trying to talk to you , then try to respond with words such as yes .

OK .

All right .

I understand .

Well , uh-huh , so now what happens is when these things are happening , when small talk is happening , you can always try to take reference from what they're saying .

For example , there's something happening , the discussion is happening .

Imagine some fellow team member has told you a whole story about uh probably how they want to take a holiday .

But your manager won't understand that and has now declined or rejected his request .

And that is what he's trying to tell you and discuss with you at the end of the whole discussion or what he's trying to say , just try to say things like hm .

Alright , let me understand this .

You are saying he will not give you a leave because he wants to do a team meeting that week itself .

What has happened ?

What have you just done this way ?

The person has understood that you are responding and you are listening , you have been listening exactly here .

Your focus , your focus should not be on giving any advice in return .

All you need to do is practice to be 100% present in the conversation with your body language and your responses .

Right ?

Well , this brings me to another point .

The one thing I won't forget to mention under this particular topic is to increase your communication skills by maintaining a good and a positive body language at workplace .

Well , guys , I think you're not new to this particular topic , but we all have certain common reference points of what is a good uh body language , what's a negative body language ?

So you guys know that slouching is a negative body language .

That's what I mean .

When , when I say we have common references , similarly , a good handshake leaves a very strong and a positive impression right now .

the two main points to understand in this is that the way you sit , stand your hand gestures , whatever you do when you're communicating you is basically you're influencing your own mind when you do this .

Now what I mean to say if I'm slouching and I sit like this , I am feeling weak internally and I'm getting scared .

Similarly , if I walk straight , sit in the correct posture , sit straight .

My brain is getting signals that I am strong .

Yes , Mira , I'm strong .

I'm ready for the day .

This brings me to my next point .

Now try this stand in a winner's position on a winner's pose for just two minutes whenever you find yourself alone , probably in a bathroom .

Yeah , that's fine .

Legs and shoulder legs should be shoulder length apart when you stand hands wide up in the air and look up , right .

That's a winner's position .

This magic trick will help trigger that champion in you and you will feel so much more stronger .

Try to observe a leader , you know , someone probably even your senior around you and enact them .

What happens is that this will get you started .

This will get your brain to start thinking in a positive and a stronger manner and this will reflect in your workplace .

People start recognizing you as a powerful personality .

Don't you want that for yourself ?

I know that you do for sure .

With a great body language , you would do it , you would increase your own communication skills and you would make sure that you are better at it .

Well , guys , if you want to know more about body language , there is another video we have on this particular topic that will help you understand body language at workplace better and further .

Now guys , all these goals surely need to need to be practiced before , right ?

So do that , try to try to do this at home in your daily life situations and stay conscious and aware of your own actions , words and points that you make the things that you say to keep challenging yourself to get better at everything when it comes to your workplace communication skills .

Now guys with this , I wish you good luck and I shall see you very soon again .

You're on kilo with more such useful topics .

Well , guys , until then make sure that you're practicing .

You're smiling .

That's this is me signing off for the day guys .

Bye .